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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    15Five

    Score8.2 out of 10
    Mid-Size Companies (51-1,000 employees)
    15Five in San Francisco offers their employee performance management platform, which emphasizes employee engagement via pulse surveys and an emphasis on frequent feedback, fast one-on-one meeting planning, objective tracking, and other related features.

    $7

    per person/per month

    Trakstar Perform

    Score6.7 out of 10
    N/ATrakstar's Performance Appraisal software helps HR and organization manage feedback, goals and reviews. The user can build customized appraisal forms, set SMART goals, and create flexible workflows to meet the needs of an organization. 360/Multi-rater feedback is an option. Trakstar's implementation is customized, and Trakstar offers a free trial, price quote, or a live demo from a real person.

    $4,370

    per year

    Pricing
    15FiveTrakstar Perform
    Editions & Modules
    Basic
    $7
    per person/per month
    Plus
    $14
    per person/per month
    Performance
    Custom Pricing
    Trakstar
    $4370.00
    per year
    Offerings
    Pricing Offerings
    15FiveTrakstar Perform
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    15FiveTrakstar Perform
    Considered Both Products
    15Five
    No answer on this topic
    Mitratech
    No answer on this topic
    Key User Insights
    Would buy again
    92%
    Would buy again
    33 Answers
    60%
    Would buy again
    3 Answers
    Delivers good value for the price
    92%
    Delivers good value for the price
    23 Answers
    No answers on this topic
    Happy with the feature set
    94%
    Happy with the feature set
    34 Answers
    100%
    Happy with the feature set
    5 Answers
    Lived up to sales and marketing promises
    89%
    Lived up to sales and marketing promises
    16 Answers
    No answers on this topic
    Implementation went as expected
    95%
    Implementation went as expected
    21 Answers
    No answers on this topic
    Features
    15FiveTrakstar Perform
    Performance and Goals
    Comparison of Performance and Goals features of 15Five and Trakstar Perform
    Feature
    15Five
    4.4
    37 Ratings
    53% below category average
    Trakstar Perform
    -
    Ratings
    Corporate goal setting4.830 Ratings00 Ratings
    Subordinate goal setting4.732 Ratings00 Ratings
    Individual goal setting4.736 Ratings00 Ratings
    Line-of sight-visibility2.929 Ratings00 Ratings
    Performance tracking4.733 Ratings00 Ratings
    Performance Management
    Comparison of Performance Management features of 15Five and Trakstar Perform
    Feature
    15Five
    7.7
    37 Ratings
    6% below category average
    Trakstar Perform
    -
    Ratings
    Performance plans9.026 Ratings00 Ratings
    Plan weighting6.89 Ratings00 Ratings
    Manager note taking8.932 Ratings00 Ratings
    Performance improvement plans7.218 Ratings00 Ratings
    Review status tracking9.027 Ratings00 Ratings
    Rater nomination workflow6.75 Ratings00 Ratings
    Review reminders9.930 Ratings00 Ratings
    Workflow restrictions5.016 Ratings00 Ratings
    Multiple review frequency10.024 Ratings00 Ratings
    Reporting4.627 Ratings00 Ratings
    Best Alternatives
    15FiveTrakstar Perform
    Small Businesses
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    Reflektive
    Score9.5 out of 10
    PerformYard
    Score5.5 out of 10
    Enterprises
    Reflektive
    Score9.5 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    15FiveTrakstar Perform
    Likelihood to Recommend
    8.9
    (44 ratings)
    6.0
    (8 ratings)
    Likelihood to Renew
    10.0
    (3 ratings)
    8.0
    (1 ratings)
    Usability
    10.0
    (3 ratings)
    -
    (0 ratings)
    Support Rating
    8.6
    (24 ratings)
    9.2
    (3 ratings)
    Online Training
    10.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    15FiveTrakstar Perform
    Likelihood to Recommend
    15Five
    We love the ability to recognize peers and align the High Fives with core values (and having it integrate with Slack creates visibility which encourages use of the feature) The Performance Review features are quite customizable and do most of what we'd like. The goal setting function is robust, however I wish that area was a bit less complicated as we'd like to be able to zoom out for company milestones, it just looks busy. In terms of managing an employee's lifecycle from hire on past their 30/60/90 day goals, that piece is customizable however I'd love it if check-ins were completely custom.
    Incentivized
    Read full review
    Mitratech
    This is a great program if you have locations in different geographical areas. The ability to work with people at different locations is appreciated, and also there can be informal input that is requested, which Promantek can handle as well. I am at a loss to think of an area where this does not work well. There are several of our employees in the manufacturing areas that do not have computer access, and for those individuals, we simply print the review instead of having it online. This works fine but is not the forte of Promantek. However, any system these days that focusses on the online aspects of review writing will experience that as well.
    Incentivized
    Read full review
    Pros
    15Five
    • The Pulse Check feature is both easy to use and allows staff and management to gauge how team health is.
    • The metric and key performance tools are very well designed.
    • Automated reminders and reporting are great features.
    • I find the customer services to be best in class.
    Incentivized
    Read full review
    Mitratech
    • Trakstar sends out a lot of automated reminders to participants, encouraging them to take notes and provide feedback on a regular basis.
    • Trakstar generates analysis (i.e., rater bais) automatically that would otherwise be labor intensive to do manually.
    • Trakstar has a feature that allows administrators to see what each individual employee sees - this is critical in ensuring that the performance review process goes smoothly.
    Incentivized
    Read full review
    Cons
    15Five
    • I think 15Five dashboards can be quite clunky and difficult to use
    • I think their One-on-one management feature makes it difficult to track action items or search histories across time or multiple employees--a simple Google Doc is much more effective or Notion if you want even more functionality
    • In my opinion, 15Five's customer service is among the worst I have experienced from a software company. They will nickel and dime you and use hidden fine print to wring as much money as they can from you.
    Read full review
    Mitratech
    • The reporting features are a bit weak. But you can download Excel-ready files to manipulate on your own.
    • The dashboard feature (prior to June 2013) was very nice, but missing in the latest version.
    • Automated reports, quarterly for example, would be nice to send to Senior Leadership (missing in the current version/requires manual input)
    Read full review
    Likelihood to Renew
    15Five
    This program is the absolute best I've ever used in 30 years with organizations. Not only do I enjoy being a user and "filling it out" every week- but I would personally buy it if available for goal tracking in my personal life I love it that much!
    Incentivized
    Read full review
    Mitratech
    Very simple to use, great support.
    Read full review
    Usability
    15Five
    The platform is too easy for use, you will find by hand all the main tools and the interface put in front of you what you need without enter to define or open complex options to add things.
    No, you just need to open a new report and start to type things, the system automatically will start to add fields or show the desired options based on your current context.
    Incentivized
    Read full review
    Mitratech
    No answers on this topic
    Support Rating
    15Five
    15Five support is quick and helpful. We work with other vendors in the people management space and performance tracking/management who offshore their support or force us into long queues to chat for support and it just doesn't support our needs very well. 15Five is responsive and speedy. We constantly evaluate our vendors for their support and have switched vendors in the past in other areas because of limited support capabilities
    Incentivized
    Read full review
    Mitratech
    Trakstar has been very responsive to my questions and support has been able to speak with me on the phone as needed. Also, when I told Trakstar that my employees were not delighted by the product, they did a special session with me to diagnose any issues and to make recommendations for how I could improve the tool's usefulness in my job. I appreciated their support here
    Incentivized
    Read full review
    Online Training
    15Five
    Very helpful webinar training. They answer questions, the slides are all very helpful, and they send you the presentation once the webinar is complete so that you can share with your team.
    Incentivized
    Read full review
    Mitratech
    No answers on this topic
    Implementation Rating
    15Five
    It was very easy and support was super helpful!
    Incentivized
    Read full review
    Mitratech
    No answers on this topic
    Alternatives Considered
    15Five
    Visually 15Five blows Yammer out of the water! Yammer was easy to use as well, but it felt very difficult to get on to and was not single sign-on when we were using it. 15Five allows for easy login with single sing on feature and has less "clicks" to get to where I need to be on the program. I also love the app way more than Yammer!
    Incentivized
    Read full review
    Mitratech
    I did not make the purchase decision for Trakstar, but at a previous job I used Reflektive. Many of the outcomes of the tool are the same, even if the product interface and language is slightly different
    Incentivized
    Read full review
    Return on Investment
    15Five
    • It holds each employee to a certain standard by having them select their own list
    • Gives them the opportunity to reach their list of goals
    • Being able to accomplish each set goal and/or priority gives a sense of pride in each person's work as they are able to check off what has been done
    • On the negative, it can also show what the employee is not being done and may show poorly if there is a consistent pattern of not completing tasks
    Read full review
    Mitratech
    • We have had few managers dread the review writing process! Sure, no one enjoys this and we all know that it is time-consuming, but Promantek has allowed less time spent in frustration and more time actually communicating effectively. There are areas where managers can make notes during the entire review process so that when the time to write the review is upon you, it is a much simpler task. This has allowed us to free up the time with managers to a certain degree which is always beneficial.
    Incentivized
    Read full review
    ScreenShots

    15Five Screenshots

    Screenshot of Celebrate wins, tout progress, and give good feedback where good feedback is due.Screenshot of 15Five Home DashboardScreenshot of Connect managers with their teams through regular Check-Ins that lead to actionable insights.