15Five vs. PerformancePro

I believe if your managers can't make time to have in-person or live check-ins with their employees, the 15Five surveys and tools can create a semblance of care and follow-up, but many employees resent how impersonal it is. If you are able to have more face-to-face interactions or Zoom one-on-ones, those are almost always better-received by employees.

Useful in a wide range of performance management-based situations. Allows options like supervisor and peer feedback, as well as messaging and addition of notes to profiles and appraisals. Allows for uploading of external documents as well as creation PerformancePro-specific documents. We have used the system for both bi-annual and annual appraisals, and both cycles worked well. If your organization keeps performance-based records in another system or file structure, you might not utilize many of the options PerformancePro has, which could lead to it feeling underutilized.

• The Pulse Check feature is both easy to use and allows staff and management to gauge how team health is.
• The metric and key performance tools are very well designed.
• Automated reminders and reporting are great features.
• I find the customer services to be best in class.

Incentivized

• Customization - allows employers to edit language throughout the review process to reflect company terminology.
• Automation - automatic emails and reminders for every step of the appraisal process. Saves time by reducing human follow-up at various points.

• The more business units and teams you adopt consistently using 15five, the more you see the full value.
• Reporting - it would be helpful to see an entire org chart breakdown of the goals hit/missed at the end of each quarter.
• Recommendations - focus points/alerts on OKRs that aren't progressing and auto-generated action items you should take would be really useful functionality.

• Interface - user interface could be updated to a more modern feel. Home screen (with widgets) feels somewhat cramped and widget displays could be more fully optimized.
• Admin functions - Robust options, but the display of company edit pages is somewhat busy, and functions are sometimes buried under multiple pages of access.

This program is the absolute best I've ever used in 30 years with organizations. Not only do I enjoy being a user and "filling it out" every week- but I would personally buy it if available for goal tracking in my personal life I love it that much!

Incentivized

The platform is too easy for use, you will find by hand all the main tools and the interface put in front of you what you need without enter to define or open complex options to add things.

No, you just need to open a new report and start to type things, the system automatically will start to add fields or show the desired options based on your current context.

Incentivized

15Five support is quick and helpful. We work with other vendors in the people management space and performance tracking/management who offshore their support or force us into long queues to chat for support and it just doesn't support our needs very well. 15Five is responsive and speedy. We constantly evaluate our vendors for their support and have switched vendors in the past in other areas because of limited support capabilities

Incentivized

In both chat and phone support, representatives have always been helpful and ready to offer assistance with any question or concern. Over the course of five years, there have been a few occasions when follow-up was assured but did not happen (or did not happen in a timely manner.) But much more frequently, support has been quick to follow-up and provide information as promised.

Very helpful webinar training. They answer questions, the slides are all very helpful, and they send you the presentation once the webinar is complete so that you can share with your team.

Incentivized

It was very easy and support was super helpful!

Incentivized

15Five was more customizable and fit our under 50 employee team better for what we needed - a system for manager/employee one on ones, company wide as well as individual goal setting, performance reviews, reminders, and recognition (high fives). It was convenient and easier to have all these functionalities in one tool. Integration with Slack was also key to keep it visible to our team day to day.

Incentivized

• It holds each employee to a certain standard by having them select their own list
• Gives them the opportunity to reach their list of goals
• Being able to accomplish each set goal and/or priority gives a sense of pride in each person's work as they are able to check off what has been done
• On the negative, it can also show what the employee is not being done and may show poorly if there is a consistent pattern of not completing tasks

• Saves time by integrating multiple performance development aspects into one system.
• Easy to customize to fully align with company strategies, resulting in a clear and consistent message when providing feedback and appraisals.