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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    10to8 Appointment Scheduling Software

    Score6.5 out of 10
    N/A10to8 is appointment management software from the UK company of the same name.

    $0

    pcm (100 appts + 2 logins)

    JRNI

    Score3 out of 10
    Enterprise companies (1,001+ employees)
    JRNI is an enterprise SaaS scheduling platform for personalizing and optimizing the customer journey. JRNI is based on the former BookingBug (rebranded in 2019).

    $19.95

    per month

    Pricing
    10to8 Appointment Scheduling SoftwareJRNI
    Editions & Modules
    Free Forever
    $0
    pcm (100 appts + 2 logins)
    Basic
    $12
    pcm (100 appts + 2 logins)
    Grow
    $25
    pcm (300 appts + 3 logins)
    Bigger Business
    $50
    pcm (600 appts + 6 logins)
    Bespoke
    Bespoke
    Bespoke
    No answers on this topic
    Offerings
    Pricing Offerings
    10to8 Appointment Scheduling SoftwareJRNI
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional DetailsPricing is available in 4 levels and is available by contacting jrni.com.
    More Pricing Information
    Community Pulse
    10to8 Appointment Scheduling SoftwareJRNI
    Considered Both Products
    10to8
    No answer on this topic
    JRNI
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    7 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    7 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    7 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    7 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    7 Answers
    No answers on this topic
    Best Alternatives
    10to8 Appointment Scheduling SoftwareJRNI
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    Score8.7 out of 10
    Chili Piper
    Score8.7 out of 10
    Enterprises
    Doodle
    Score9 out of 10
    Doodle
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    10to8 Appointment Scheduling SoftwareJRNI
    Likelihood to Recommend
    9.8
    (10 ratings)
    8.2
    (8 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.8
    (3 ratings)
    Usability
    10.0
    (3 ratings)
    8.2
    (1 ratings)
    Availability
    -
    (0 ratings)
    8.2
    (1 ratings)
    Support Rating
    9.8
    (7 ratings)
    -
    (0 ratings)
    Product Scalability
    -
    (0 ratings)
    9.1
    (1 ratings)
    User Testimonials
    10to8 Appointment Scheduling SoftwareJRNI
    Likelihood to Recommend
    10to8
    I still give it a 10 for appointment scheduling. It has a lot of great features for the price. Even the free option has great features. it's easy to set up and get started. It saves so much time when scheduling appointments with other people.
    Incentivized
    Read full review
    JRNI
    If at any time you have a problem, they will be there to help you, and because the software is simple to use and you can rapidly become accustomed to it, I would strongly recommend it. The software helps a great deal with your requirements, and it keeps getting better over time. They provide excellent enterprise support and are able to construct extremely customized systems in response to customer requirements.
    Incentivized
    Read full review
    Pros
    10to8
    • For startups on a low budget, it offers a free plan that allows you one or two integrations.
    • You can embed your booking page that you create directly on 10to8 to your website using a shortcode.
    • You can charge for appointments booked in advance which helps to eliminate the frustration of clients of no show clients.
    • You can customize your booking page to fit in with your business trading times, block out lunches, holidays and special days.
    • You can ensure the appointments are synced if with your existing Google, outlook and office 365 calendars.
    Incentivized
    Read full review
    JRNI
    • The service team at Booking Bug has always been swift and professional in dealing with our queries, and our configuration and use of Booking Bug has become more efficient as a result of the team's assistance.
    • Booking Bug's system of notifications, by way of confirmation emails and booking reminders, are incredibly useful for both clients and staff. Clients arrive 'prepped' with everything that they need to know/bring, and are able to easily amend/cancel appointments where previously they might have failed to attend (without notifying our clinics).
    • The configuration process is very simple, and allowed us to specify complicated requirements for individual clinics. We have a range of different services, and Booking Bug easily accommodated these.
    Read full review
    Cons
    10to8
    • Some of the CRM tools are limited or slow; perhaps an ability to customize for specific needs.
    • More ability to customize the schedule page.
    • They need an APP for iPhone and Android.
    Incentivized
    Read full review
    JRNI
    • Quite a few of our clients book several places per course date in one go. Their feedback is that they don't see anywhere where they can write the names of the course attendees. It's quite usual where the one who books the courses in Bookingbug is not the one attending the course. I would like to see this improved so that it's clear where the client can input the attendees' names.
    Read full review
    Likelihood to Renew
    10to8
    No answers on this topic
    JRNI
    Booking Bug meets the requirements of our business, and allows us greater time to do what we do best - dealing with clients and providing phenomenal service. Why would we change, when Booking Bug adapts so well to our needs, and their support team assist us so efficiently?!
    Read full review
    Usability
    10to8
    Easy to use and set up. It has a lot of great features for the price, such as syncing to calendars, auto-reminders, allows clients to reschedule or cancel, and a widget for our website.
    Incentivized
    Read full review
    JRNI
    It would have been 10 were it not for some feedback from clients re multiple bookings.
    Read full review
    Support Rating
    10to8
    I've only had to reach out to customer service twice, but both times the people that I spoke to were quick to respond, knew what they were talking about and were able to walk me through fixing the issues.
    Incentivized
    Read full review
    JRNI
    No answers on this topic
    Alternatives Considered
    10to8
    Pricing for the options was not as affordable as 10 to 8. I could only use it for a short-term (days) for free, which wasn't appealing to me. I eventually upgraded on 10 to 8 after a few months of use because it gave me enough time to feel comfortable with it.
    Incentivized
    Read full review
    JRNI
    JRNI is better than Appointy in many ways like easy to use interface, time to time software updates, and real-time support.
    Incentivized
    Read full review
    Scalability
    10to8
    No answers on this topic
    JRNI
    It's the only system I've come across where courses can be added very easily. If I had 10 courses to begin with, and suddenly I needed to set up 100 or more, I can do this in a very short period of time. All redundant steps have been eliminated by the clever design.
    Read full review
    Return on Investment
    10to8
    • Coordinating with students is difficult. Booking virtual classes and scheduling remote mentoring appointments and consultations are tasks that universities and colleges struggle with
    Incentivized
    Read full review
    JRNI
    • The fact that clients can book themselves online has reduced pressure on our staff and allowed them to book out of office hours.
    • Our clinic staff have more data for each client, and thus are better prepared for each appointment.
    • Moving and amending appointments has significantly increased employee efficiency, allowing the team greater time to deal with other items.
    • Customers are sent important information prior to their appointments, and customer satisfaction regarding the whole process is greatly improved.
    Read full review
    ScreenShots

    10to8 Appointment Scheduling Software Screenshots

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